Why Choose ICMS
Built by practitioners for practitioners.
As a team, we have spent decades leading decisioning and data science in financial services, with a strong presence in consumer lending. In previous roles, we have lead transformations from first principles across decisioning, bureau strategies, credit policies, product design, collections, and data infrastructure. That lived experience directly informs how we design and deliver our solutions today.
Deep Domain Expertise
We understand the full lifecycle of decisioning from data and model build to governance, audit, and compliance and know where the real-world risks and friction points lie.
Augmented by Expert Support
Our in-house data science and strategy teams help clients design, build, and deploy models, decision strategies, and controls — accelerating outcomes and reducing risk.
Thoughtful and Collaborative
We invest the time to deeply understand our clients’ processes, objectives, and long-term vision — ensuring the right design from day one and providing continuous support beyond go-live.
Ways of Work
Our engagement approach is structured to ensure clarity, efficiency, and measurable value at every step.
Software Engineers
Our Software Engineers tailor and configure each solution to your needs — giving you the feel of a bespoke build without the cost or complexity of traditional custom development.
Data Governance
Data Governance principles are key to the success of any implementation. We ensure data lineage; data dictionaries and data quality are of the highest standard.
Data Science
ICMS Data Science team supports the implementation through replication systems; model, policy and strategy builds and validations if required.
Testing
Automated testing is embedded across our technology stack—from API and orchestration layers to the user interface—ensuring quality and resilience in every implementation.
Modular technology stack built for
adaptability & performance
ICMS Modeller
Empowering Users to Build, Evaluate, and Govern Models.
A low/no-code solution for logistic regression modelling (robust binning / WOE based) and lifecycle management.
“From dataset to deployment, our tool gives your team control, visibility, and compliance—all in one role-based platform.”
ICMS Decisioner
Smarter decisioning. Faster execution. Stronger governance.
Our decisioning engine empowers organisations to design, deploy, and govern decisions at scale.
“Flexible decisioning in an intuitive low-code interface for business users, whilst enabling advanced coding capabilities for developers—all within a single platform.”
ICMS Workflow
A Configurable Customer and Agent Workflow Platform for Seamless Customer Journeys.
Powered by an intelligent decision engine to ensure fast, personalized, and compliant experiences.
“Allowing Customers to move effortlessly between digital self-service and agent-assisted channels without losing progress.”
Partners Network
Our solutions are strengthened by a select network of partners that complement our decisioning and workflow capabilities:
TransUnion
Credit bureau and data insights provider supporting ICMS with identity verification, credit data, and customer-level insights to drive informed decisioning.
Aglet Interactive
UX and digital product partner helping ensure ICMS solutions are intuitive, engaging, and highly effective across channels.